Less Conversation, More Action | Palantir Customer Service Engine (CSE)

Look under the hood of Palantir's Customer Service Engine (CSE) as it harnesses data and logic within the Ontology to move beyond traditional chat functions and answer complex customer queries. By integrating with an enterprise's existing data and knowledge, CSE generates a dynamic sequence of context-rich actions to effect real changes across the enterprise—all seamlessly orchestrated by Palantir AIP.